Login Sign Up

Get a ¥5,000 welcome bonus!

Start Free Trial

Privacy Policy

Last Updated: May 12, 2026

1. Introduction

Gostrata Limited (hereinafter referred to as the “Company”) recognizes the importance of protecting the personal information of our customers and is committed to maintaining its confidentiality and security. This Privacy Policy establishes how the Company acquires, uses, manages, and protects your personal information in providing services based on the financial license (License No. BFX2026018) granted by the Mwali International Services Authority (MISA) of the Union of the Comoros.

Company Name: Gostrata Ltd.
Registered Address: Bonovo Road, Fomboni, Island of Moheli, Comoros Union
License Number: BFX2026018

2. Information We Acquire

The Company acquires the following personal information to the extent necessary for opening accounts, providing our services, and complying with legal obligations:

  • Identity Verification Information: Name, date of birth, address, gender, nationality, details of government-issued identification documents, etc.
  • Contact Information: Telephone number, email address.
  • Financial Information: Bank account details, credit card information, source of income, annual income, net worth, trading experience, etc.
  • Technical and Trading Information: IP address, device information, Cookies, trading history, log data, location data, etc.

This information is acquired by fair and lawful means in accordance with international Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) regulations, as well as the Company’s security standards.

3. Purpose of Use

The Company uses the acquired personal information for the following purposes:

  • Provision of Services: Opening and managing trading accounts, executing orders, processing deposits and withdrawals, and providing support for the use of trading systems.
  • Compliance with Legal Obligations: Conducting Know Your Customer (KYC) checks, monitoring suspicious transactions, reporting to regulatory authorities.
  • Fraud Prevention & Security: To monitor, detect, and prevent fraudulent activities, unauthorized access, and payment disputes (including chargebacks), ensuring the security of our systems and services.
  • Customer Support: Responding to inquiries and sending notifications regarding our services.
  • Marketing: Providing campaigns, improving products and services, and developing new products and services.

4. Disclosure to Third Parties

The Company will not provide or disclose personal information to third parties without your prior consent, except in the following cases:

  • Outsourcing: When outsourcing operations to the extent necessary to provide services, such as to Payment Service Providers (PSPs), trading platform providers, and IT service providers.
  • Introducing Brokers and Affiliates: If you were introduced to our Services by a third party (such as an Introducing Broker or Affiliate), we may share limited data (such as your account registration status and activity) with them strictly for the purpose of administering our partnership programs, verifying referrals, and monitoring performance.
  • Legal Requirements: When receiving inquiries or orders for submission based on laws and regulations from courts, police, regulatory authorities (MISA, FIU, etc.), or other public agencies.
  • Protection of Rights: When there is an urgent need to protect the life, body, property, or rights of the Company, other customers, or third parties.

The Company may transfer your personal information to countries or regions outside the country in which the Company is located, to the extent necessary for the provision of services. In such cases, the Company shall implement protective measures equivalent to the standards set forth in this Policy.

5. Data Security

The Company implements necessary and appropriate technical and organizational security measures to prevent loss, destruction, alteration, leakage, and unauthorized access of personal information. These measures include the adoption of SSL encryption, installation of firewalls, and strict management of access rights. Access to personal information is limited only to employees who have the necessary authority for business operations. Furthermore, all data acquired by the Company is handled under strict security management.

6. Data Retention

The Company retains your personal information for the period necessary to achieve the purposes of use.

Important Notice: In accordance with applicable laws and regulations, the Company is obligated to retain identification documents and transaction records, etc., for the period prescribed by law after the termination of the business relationship with you. During this period, even if you request deletion, the Company may be unable to delete the information due to the priority of legal obligations.

7. Your Rights

You have the following rights regarding your personal information:

  • Right to Access: The right to request disclosure of personal information held by the Company.
  • Right to Rectification: The right to request correction or addition of inaccurate information.
  • Right to Erasure: The right to request deletion of your data, provided that such data is no longer required for our compliance with legal obligations (e.g., AML retention rules) or for the defense of legal claims.
  • Right to Restrict Processing / Object: The right to request suspension of use for marketing purposes or to object to specific processing.

If you wish to exercise these rights, please contact the inquiry window listed below.

Our data acquisition process involves the use of Cookies for the purposes of improving convenience, analyzing usage, and delivering advertisements. You can disable Cookies through your browser settings; however, in such cases, some functions of our services may become unavailable.

9. Changes to this Policy

The Company may revise this Policy from time to time in accordance with amendments to laws or changes in service content. The revised Policy shall become effective from the time it is posted on this website. In the event of significant changes, we will notify you through appropriate methods (such as email notifications).

10. Contact Us

For questions, complaints regarding this Policy, or inquiries regarding the handling of personal information, please contact us via our contact form.